Customers may return new, unopened items sold and fulfilled by loveatmos.com within 14 days from the shipping date for a refund. Items should be returned in their original packaging. If your return is the result of our error, shipping costs associated with your return will be refunded to you. We only accept returns from U.S. addresses only. If you use an alternative shipping method besides USPS first class mail and the shipping cost is higher than the USPS Ground mail shipping rate, we will only refund the USPS first class rate.
*Merchandise may be returned for a refund to your credit card within 30 days of the order being shipped from our fulfillment center.
Please email us at firstname.lastname@example.org to request an RMA number.